Company Overview:
Croell, Inc. is a family-owned regional construction company with over 100 multi-state locations. We are a major producer of concrete and aggregates and produce concrete and asphalt road construction in the Midwest. We are an Equal Employment Opportunity (EEO), Affirmative Action (AA) employer!
Position Overview:
The Collections Specialist & Credit Analyst will be responsible for multi-state credit and collections based out of our corporate office in New Hampton, IA. The ideal candidate will have previous credit experience, be detail and deadline-oriented, and excel in both the technical and customer service aspects of credit and collections, as well as accounts receivable functions. This is a full-time position, reports to the Head of Accounts Receivable, and has no supervisory responsibility.
For more information regarding this position, contact Liz at 641-229-8164.
Incentive(s)
- $1500 Sign-On Bonus
- Annual Clothing Stipend
Essential Duties and Functions:
- Communication, tracking, and coordination of all collection efforts (Letters, phone calls, aging report review, etc)
- Differentiate state requirements for notices and collection
- Perform research needed regarding credit and collection and document for reference
- Small claims, garnishments, mechanics liens
- Work with management and operations on doubtful accounts
- Assist in setting and following policy for customer accounts and COD customers
- Assist operations with reporting, tracking, and collecting balances owed
- Assist with collection of checks returned for insufficient funds
- Investigate issues in billing, customer or cash payments, sales tax, and work to resolve
- Monitor projects to determine prelien notice requirements
- Review, understand, and negotiate contract payment terms
- Timely process credit applications to determine credit capacity and authorize extensions including credit reports, credit references, etc.
- Manage customer information – Set-up accounts, Maintain credit notes, and Process payment plans, collections
- Verify and Process lien waivers
- Learn to pull applicable reports for customer history
- Cross-train with applicable positions
Position Requirements:
- Consent to authorization of a pre-employment background check and drug test
- Two-year degree or equivalent experience
- Credit and Collection experience
- Accounting experience is also a plus, including state sales tax
- Deal with sensitive information in a confidential manner
- Self-directed and motivated to exceed expectations
- Good negotiating and interpersonal skills
- Strong time management, organizational, and problem-solving skills
- Proficient computer skills and ability to learn in-house software applications
- Strong verbal and written communication skills
Physical Requirements:
- Ability to reach below/at/above shoulders
- Pushing/Pulling
- Twisting/Bending
- Sitting/Standing
Benefit Offering:
- Salary Range: COMPETITIVE WAGE (Based on experience, location, etc.)
- Health – Dental – Vision Ins.
- Company-paid Life Insurance
- Voluntary Life Insurance
- Company-paid Short Term Disability
- Voluntary Long Term Disability
- Paid Time off and Holiday Pay
- Employee Assistance Program
- 401K with Company Match
- Bereavement Pay
- Potential for Advancement